Hotel Indigo Napa Valley, an IHG Hotel
Отзывы гостей
The front desk staff made this stay most unbelievably amazing! A special thank you to Ms. L! She made a judgement call, which was a courtesy emergency accommodation for our family to check-in much earlier due to a rained out wedding venue change and a terrible experience from the actual hosting hotel. We had our 75yr old parents visiting from Georgia, then riding 2hrs from Elk Grove to Napa for this day. Ms.L was very sympathetic and polite! Ms.R hosted in the restaurant. She was just totally personable and funny, which was much needed and appreciated. My husband and I visit Napa regularly and now we have a new found gem hotel for our stays. Thank you Indigo!!!
Cynthia
ноябрь 2024 г.
Service was EXCELLENT especially at the bar/restaurant. The waiter was friendly, highly responsive/prompt and made sure we had everything we needed at breakfast daily (our group of 4). The morning we were leaving, he saw me struggling with my 2 suitcases and quickly came over to help me take them up the couple stairs and to my car in the front lobby. I offered him a tip. He kindly refused and said it wasn't necessary!! He was eager to get back to the restaurant area. In times of labor shortage, you don't always experience such excellent service. This guy is a gem! Thank you!!
Pamela
октябрь 2023 г.
location was great, the housekeeping was on top of their game, the soap the hotel provided was super good! room very spacious ( our was king suite) bed really comfortable! overall a great experience, can’t wait to be back in our next wine county trip! :)
Andrea
апрель 2024 г.
Very spacious and comfortable room, we were conveniently located on the ground floor with a short walk to the pool and the convenience store/shop next door. We enjoyed the pool in the afternoon. Plenty of parking for vehicles. Can highly recommend dining at Il Posto Trattoria located directly behind the hotel, delicious Italian dishes and brilliant service.
Helen
июнь 2023 г.
Mary
март 2022 г.
The bed is comfy. The room is spacious and comfortable. The room has pretty good noise cancellation such that it is not noisy even though it is at a cross junction.
Chee
апрель 2023 г.
All the staff we met were very friendly and always ready to help when needed. The room was nice and clean as shown in the pictures, and the location was convenient for visiting the area around Napa.
Stefanie
октябрь 2024 г.
The room was very comfortable, the hotel met the expectations of an IHG property. Staff was very kind and friendly.
Makkai
июль 2024 г.
Nice lobby, staff. Room was large, good location. Room was clean and hotel had nice lounge areas and dining areas.
Gladys
ноябрь 2023 г.
Comfortable bed, Location, Staff: Just 5-10 minute drive outside of Napa and on a main road, easy access to all the nice wineries around the area. Outside pool and Jacuzzi were pretty nice.
Katsuhiro
февраль 2024 г.
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